Field Service and Factory Repair

Field Repair and Calibration on Demand

Sensidyne technicians are experts at repairing equipment in the field or at the factory. Our Field Service Team is staffed by experienced technicians who are typically available within a few days of request. Contractual Field Repairs and Calibration programs are also available through this same team.

Start-up and Commissioning Services

A new installation, upgrade to new instruments or substantial expansion requires wiring verification and functional testing of all gas sensors and related safety equipment. This plan ensures a smooth start-up of new equipment and proper on-site training of the Owner’s Personnel in routine gas sensor maintenance procedures.

Factory Repair

The factory service department repairs and calibrates all Sensidyne products. This group responds to a wide variety of support calls, application assistance, troubleshooting and repairs.

Sensor Exchange Program

Many customers elect to have Sensidyne intelligent gas sensors factory calibrated at regular intervals. This is particularly advantageous when sensing highly toxic or volatile gases requiring difficult to obtain or store calibration standards with limited life. Customers purchase sensors for rotation and Sensidyne stores and recalibrates the sensors, shipping them to arrive as scheduled by the user along with documentation and calibration certificates. Transportable calibration has been a Sensidyne smart sensor attribute for more than a decade and significantly streamlines maintenance and improves reliability of a safety program.

Factory Service, Training, and Certification

Third party providers, resellers and service companies often send their personnel to Sensidyne for training and certification on our products. This may also include user companies with a sizeable investment in gas detection safety equipment and programs.

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